FAQs
Activities
Do I have to be a resident to register for an activity or program?
No, our programs are open to residents of any community. For select programs/activities, we provide a discounted rate to our residents.
When does Summer Camp registration begin?
Camp registration begins the first business day of the calendar year.
When does baseball/softball registration begin for the spring/summer season? When does baseball/softball registration start for the fall season?
Spring/Summer registration starts the first business day of the calendar year. Fall registration starts the first business day
When does soccer registration begin for the spring? When does soccer registration begin for the fall season?
Summer registration starts in January. Fall registration starts in May.
When does basketball registration start?
Basketball registration starts in August for all leagues.
Where can I find my practice and game schedules?
Game and practice schedules can be found on our Team Sideline website, click here to visit the site.
Where do you find out if a program or activity is canceled?
You can check our weather hotline at (618) 622-1439 or check our department’s Facebook page.
Can I request a coach or friend for my child to play sports with?
Yes, you can request a coach for your child and one friend per registration. Only mutual friend requests are guaranteed, but we try to meet as many requests as possible. If your child ends up on the waitlist, there is no guarantee that any coach or friend requests will be met.
Parks/Facilities
When do pavilion rentals start?
Residents can begin renting pavilions on February 1st. Non-residents can begin renting pavilions on March 1st. Pavilion Rentals are March 1st – October 31st.
When do Splash Pad Rentals start?
Splash pad rentals are accepted on May 1st. The Splash Pad can be rented Memorial Day Weekend – Labor Day Weekend.
When does the pool open each year?
The pool opens the Saturday before Memorial Day, weather permitting. Private pool rentals are accepted starting April 1st.
Where can I register for a program or rent a facility?
We accept registrations and rentals online or at our office (Katy Cavins Community Center). We do not accept registration or rentals over the phone.
How far in advance can I book your indoor facilities?
The O’Fallon Station can only be booked 6 months in advance. The Katy Cavins Community Center, Rocks Springs Rotary Nature Center, and The Grange Log Cabin can be booked up to one year in advance.
How do you alter/withdraw/cancel program registrations or rentals?
You must provide, in writing, your requested changes. Alterations are not accepted over the phone. You can visit us in person or use “contact us.”
Are motor vehicle allowed in the parks or on the trails?
No, per City Ordinance 95.17 Motor Vehicles. (A) No person shall park or operate any motor vehcile in any place within the public parks other than in those places designated by the city. (B) No person shall travel on the streets within the city parks when said streets are so posted and barricaded by the city.
How can I rent a ballfield or soccer field?
You must first contact the office to confirm there are open fields for your requested time by emailing [email protected]. Once you have confirmed open times you can complete either the ballfield rental form or soccer field rental forms using the links below.
Field rental requests for Tuesday – Friday must be made 24-hours in advance. Requests for Friday – Sunday fields must be made 48-hours in advance.
Still have questions?
Use our contact form to submit an inquiry or give us a call at the number listed below.